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Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective.
A channel chat room allows the room host to view all chat room participants webcams and the room participants may view only a large broadcast stream of the room host.
The one-to-one chat room option allows two persons to view each other using large broadcast stream format.
Live chat badges identify the Streamer and Moderator .
Click on the expandable area below for more information on moderators.
Settings options are available at the top left of the chat which allow you to customize your chat experience.
You will also note a number of drop down tabs throughout the chat which will give you further chat customizations.
We have always offered a many-to-many chat room configuration.
In addition to this chat room configuration you now have the ability to use channel chat rooms and one-to-one chat rooms.
recently updated the chat service to provide more chat room options and better streaming.
The most recent significant improvement is the full screen expand option found a the upper right of the chat area.
Visitor information contains primary contact information and where on the site they started the chat.