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If you decide to call in for remote computer assistance, you need to be very careful about which company you are going to deal with.Simply picking the top ad on a search results page could end very badly.The remote technician upsells the customer who only came to activate their software but ends up forking hundreds of dollars on “Windows support”.
S, Canada, the UK, and Australia whom they find in the phone directory.
The scam is straightforward: pretend to be calling from Microsoft, gain remote control of the machine, trick the victim with fake error reports and collect the money.
People call them for assistance and get fooled with similar techniques employed by Indian cold callers.
Another source for these companies comes from some of their existing customers or customers of parent companies sent to them.
Every single day, innocent people are tricked into spending hundreds of dollars on non-existent computer problems.a There is no sign of these scams slowing down despite several actions taken by the Federal Trade Commission.
Perhaps even worse, companies right here in North America are now pulling the same tricks and taking advantage of existing and prospect customers replying to online ads.Unfortunately, the company or technician being from the US is not a guarantee for honest service.Many businesses in the US are using dirty tricks to take advantage of people, with the unsavvy and elderly as their prime targets.Selling you overpriced solutions and “service contracts” is the real goal obviously.If you are interested in some examples we have blogposts about some of these: Should you be confronted with one of these screenlockers, do a search on our forums for the displayed telephone number. Whether you have just been scammed or simply want to find out more on the topic, you have come to the right place.